Features that make
automation actually work.
You don’t just need automation — you need orchestration.
neops turns scattered scripts and isolated tools into a coherent, role-based automation system that runs real business processes.
Whether you’re scaling operations, integrating acquisitions, or just tired of firefighting config errors: neops gives you clarity, control, and speed — without locking you in.
Orchestrated Automation
Automate decisions, not just devices. End-to-end, across silos, systems, and teams.
Role-Based Interface
Let every role do more — from field engineers to project managers — with tailored UIs and permissions.
Full Visibility & CMDB Sync
Real-time network view. Native modeling or sync with your existing CMDB.
Built-in Best Practices
Predefined workflows based on real-world enterprise use. Fully customizable.
Flexible Integration
From Cisco ISE to ServiceNow — if it has an API, neops connects it.
The neops
Core Engine
The engine room of orchestrated automation.
Built for Chaos. Ready for Scale.
At the heart of neops lies a modular core built for reliability, scalability, and real-world complexity. This isn’t just a backend — it’s a fully model-driven engine that connects your logic, data, and processes across every layer of your infrastructure. Our Core Engine is designed to scale with your organization — from simple task automation to full-blown, cross-domain orchestration. Because automation isn’t a feature. It’s a foundation.
Designed for engineers. Trusted by operations.
End-to-End Process Logic
Automate real-world business processes — not just device configs.
Modular Task Engine
Execute workflows across systems, networks, and teams — safe, fast, and consistent.
Business Models & Logic Layer
Standardize operations with reusable building blocks that reflect your specific environment.
Role-Based Interfaces & User Management
Built-in access control ensures only the right people can trigger the right processes.
Flexible API Platform
Integrate with anything — CMDB, ticketing, monitoring, or IP management tools.
Data Management & Search Engine
Centralized storage with full searchability — for reporting, compliance, and audits.
neops Modules
Zero Touch Deployment
Whether you’re onboarding new devices, replacing old infrastructure, or rolling out entire locations — manual deployment is slow, error-prone, and expensive.
The Zero Touch Deployment Module automates the full lifecycle of network components — from provisioning to production — with minimal human interaction.
Typical Use Cases
- Hardware Lifecycle (Switches, Access Points, Firewalls)
- Location Rollouts / Migrations
- Mass Configuration Changes
- Provider Swaps or M&A Integrations
- Edge Infrastructure Deployment (Retail, Branch, Industry)
Key Features
- Pre-defined process flows for onboarding, configuration & validation
- Role-based UIs for field staff and network engineers
- Automated data handling via CMDB or neops-native models
- Automated testing & quality gates
- Secure remote provisioning
- Full audit trail & reporting)
Zero Touch Deployment means: Field techs plug it in. neops does the rest.
Secure Gateway
Giving third parties access to your network is always tricky. Operational partners, service providers or external technicians often need to interact with your infrastructure — but direct configuration access is usually a no-go.
The Secure Gateway Module solves this problem by providing controlled, process-driven access to exactly what external users need — and nothing more.
This means third parties can trigger predefined end-to-end workflows or task steps — without ever touching sensitive configuration layers or critical systems.
Typical Use Cases
- Managed Service Providers (MSP)
- Maintenance Partners
- Field Technicians
- External Rollout Teams
- Temporary Access Scenarios (Projects / M&A / Audits)
Key Features
- Process-based access to specific workflows — not systems
- No direct CLI or GUI access to network devices
- Strong role & rights management for external users
- Clear separation between control layer and execution layer
- Full audit trail of all activities
- Secure authentication & encrypted access
- Temporary or permanent access models
External partners get exactly the access they need — and zero access to what they don’t.
NAC-Portal Module
Managing network access in dynamic environments is often a nightmare — especially when dealing with guests, contractors, IoT devices or temporary users. Traditional NAC (Network Access Control) systems are powerful — but often too complex for day-to-day operations.
The NAC Portal Module from neops makes secure network access simple, structured, and user-friendly. It transforms complex policies into easy-to-use self-service portals — for IT teams, field staff, or even end users.
All actions run through automated, predefined processes — ensuring security, compliance, and full traceability without slowing anyone down.
Typical Use Cases
- Guest & Contractor Wi-Fi Access
- Device Registration (BYOD, IoT, Printers)
- Port Activation / Deactivation
- Temporary VLAN or Role Assignments
- Access Management for Non-IT Staff
Key Features
- Customizable Self-Service Portal for different user groups
- Automated validation, approvals & network configuration
- Integration with existing NAC systems (Cisco ISE, Aruba ClearPass, etc.)
- Full logging & audit trails
- Role-based access control for portal users
- Simple, guided workflows — no network knowledge required
- Optional integration with HR or Facility systems
NAC that users actually like to use.
MACD Module
Networks are living systems. Devices move. Services change. Requirements evolve. But every small change in a running network means risk, manual effort, and potential disruption.
The neops MACD Module brings structure and speed to everyday network operations. It automates the Move, Add, Change, and Delete (MACD) processes of network components — safely, consistently, and with full operational visibility.
Perfect for environments where changes are constant — but downtime is not an option.
Typical Use Cases
- Adding or removing devices (Switches, APs, Firewalls)
- Changing network roles or locations of existing devices
- Moving systems between segments or sites
- Controlled device decommissioning
- Standardized network clean-up routines
- Day-2 Operations in complex environments
Key Features
- Predefined workflows for typical MACD scenarios
- Safe execution with validation steps and rollback options
- Operational dashboards for tracking ongoing changes
- Task-based execution for field teams or service providers
- Automated documentation & CMDB sync
- Full audit trail of every change
- Designed for live network operation — no impact on uptime
Changing your network shouldn’t feel like surgery.
Monitoring Integration
Networks produce data. Lots of it. But turning raw data into actionable insights is what makes the difference between reactive firefighting and proactive operations.
The neops Monitoring Integration Module connects your automation processes directly with monitoring systems like Prometheus and Grafana — giving you a real-time operational cockpit for your network.
Events and metrics are not just displayed — they can automatically trigger workflows, alerts, or self-healing actions within neops.
Typical Use Cases
- Real-time visibility of network KPIs
- Triggering automated workflows based on monitoring data
- Alert handling with automated pre-checks or fixes
- Custom dashboards for network operations
- Seamless integration with existing monitoring infrastructure
Key Features
- Native integration with Prometheus & Grafana
- Open API for other monitoring tools
- Automated event processing & smart alerting
- Context-based dashboards linked to network models
- Triggering automated actions based on thresholds or patterns
- Visualization of automation results & status
- Historical data storage for analysis & reporting
From monitoring to doing — fully automated.
DECT Provisioning
DECT (Digital Enhanced Cordless Telecommunications) systems are still essential in many industries — from healthcare to retail to logistics. But provisioning DECT devices is often stuck in the 90s: manual, error-prone, and painfully slow.
The neops DECT Provisioning Module brings automation to one of the most overlooked parts of network operations. It streamlines the complete lifecycle of DECT handsets — from registration to replacement — fully integrated into your existing processes.
No more spreadsheets. No more copy-paste mistakes. Just clean, structured workflows.
Typical Use Cases
- Initial provisioning of new DECT devices
- Automated registration & configuration
- Number assignment & user linking
- Replacement of lost or broken devices
- DECT Lifecycle Management
- CMDB synchronization & documentation
Key Features
- End-to-end process automation for DECT management
- Role-based interfaces for field staff and IT teams
- Integration with DECT systems & IP-PBX platforms
- Automated error handling & validation steps
- Centralized inventory & device tracking
- Seamless integration into neops workflows (e.g. MACD, ZTP)
- Full audit trail for compliance & reporting
Automating DECT is not crazy. Doing it manually is.
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